01
These Terms of Use ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and GetNear ("GetNear," "we," "us," or "our"), governing your access to and use of the GetNear mobile application and associated services (collectively, the "Service").
By creating an account or using the Service, you confirm that you have read, understood, and agree to these Terms, our Privacy Policy, and any additional guidelines or policies referenced herein. These Terms apply to all users, including Buyers, Sellers, and any visitors to our website.
We reserve the right to modify these Terms at any time. Continued use of the Service after notification of changes constitutes your acceptance of the revised Terms.
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GetNear is a hyperlocal marketplace platform that connects buyers seeking products with nearby sellers who stock those products. The Service enables:
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To use GetNear, you must:
To use the blood donation feature, you must additionally self-declare that you are at least 18 years of age and in good health. GetNear does not independently verify these declarations.
By registering, you represent and warrant that all information you provide is accurate, current, and complete.
04
You may register using a valid email address and password, via Google Sign-In, or via phone OTP verification. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must notify us immediately of any unauthorised use of your account.
At registration, you select one permanent role — either Buyer or Seller. This role cannot be changed without administrator approval. Each user is permitted one account per role. Creating multiple accounts to circumvent platform rules or rate limits is prohibited.
Seller accounts may apply for a "Verified" badge through the administrator review process. Verification indicates that GetNear has reviewed the seller's submitted information but does not constitute an endorsement of the seller, their products, or their business practices.
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You must provide accurate, complete, and up-to-date information in your shop profile, including shop name, address, phone number, and product categories. You must promptly update your profile if any information changes.
Availability responses must be honest and accurate. You may only respond with affirmative availability statuses if you genuinely stock or can immediately source the product. Responding with false availability to attract buyers constitutes a violation of these Terms.
You may only offer products that are legal to sell under applicable Indian law. You must not use GetNear to facilitate the sale of counterfeit, stolen, prohibited, or regulated goods without proper licensing.
You must treat all buyers courteously and professionally. Any form of harassment, discrimination, or threatening behaviour towards buyers is strictly prohibited and will result in immediate account suspension.
You must not use buyer contact information obtained through GetNear to solicit purchases outside the platform or to market unrelated products and services.
06
Submit inquiries only for products you genuinely intend to purchase. Submitting fake, test, or spam inquiries wastes sellers' time and is a violation of these Terms.
You are limited to 10 inquiries per 24-hour rolling window. You may not submit a new inquiry in the same product category if an active inquiry already exists. These limits exist to protect sellers from notification fatigue.
Your inquiry location must reflect your actual current location. Manipulating or spoofing GPS coordinates to deceive sellers about your proximity is prohibited.
You must treat all sellers courteously. Any harassment or abuse of sellers discovered through the platform is prohibited and will result in account action.
07
Participation in the blood donation feature is entirely voluntary. No compensation, monetary or otherwise, is offered or permitted for blood donation facilitated through GetNear. Offering or accepting payment for blood donation through the platform is strictly prohibited.
By registering as a potential donor, you self-declare that:
If transport assistance is offered by a requester, this is a voluntary arrangement between the donor and the requester. GetNear is not a party to this arrangement, does not coordinate transport, and accepts no responsibility for transport-related outcomes.
GetNear assumes no liability whatsoever for any health outcomes, adverse reactions, injuries, or complications arising from blood donation facilitated through the platform. You participate entirely at your own risk.
Emergency blood requests are displayed to nearby users based on location proximity. These are community requests and GetNear does not verify the authenticity or urgency of any request. Users should exercise their own judgement when responding.
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The following activities are strictly prohibited. Violation may result in immediate account suspension or permanent ban:
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The GetNear name, logo, application design, user interface, and all software code are the intellectual property of GetNear and are protected by applicable copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, or create derivative works from our intellectual property without prior written consent.
You retain ownership of content you upload to GetNear (including inquiry descriptions, product images, and shop photos). By uploading content to the platform, you grant GetNear a non-exclusive, royalty-free, worldwide licence to store, display, and use that content solely for the purpose of operating the Service.
You represent and warrant that any content you upload does not infringe any third party's intellectual property rights and does not violate any applicable law.
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The Service is provided on an "as is" and "as available" basis without warranties of any kind, express or implied. GetNear does not warrant that the Service will be uninterrupted, error-free, or free of viruses or other harmful components.
GetNear does not endorse, verify (except through the voluntary verification programme), or vouch for any Buyer, Seller, or content on the platform. We are not responsible for the conduct of any user, the quality of any product, or the outcome of any transaction.
All transactions between Buyers and Sellers are conducted entirely offline and independently of GetNear. We are not a party to any such transaction and accept no liability for disputes, non-delivery, defective products, personal injury, or financial loss arising from offline transactions.
GetNear accepts no liability for any health outcomes, injuries, complications, or losses arising from blood donation activity facilitated through the platform. All medical decisions must be made in consultation with qualified healthcare professionals.
To the fullest extent permitted by law, GetNear's aggregate liability to you for any claim arising out of or relating to these Terms or the Service shall not exceed INR 1,000. GetNear shall not be liable for indirect, incidental, special, consequential, or punitive damages.
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You may terminate your account at any time by using the in-app 'Delete Account' feature or by contacting us. Upon account deletion, all your personal data will be permanently purged within 30 days, subject to legal retention obligations.
We may suspend or permanently ban your account without prior notice if we determine, in our sole discretion, that you have violated these Terms, engaged in fraudulent activity, or pose a risk to the platform or other users.
Upon termination, your right to use the Service ceases immediately. Sections on Intellectual Property, Disclaimers, and Governing Law survive termination along with any accrued rights or obligations.
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These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or relating to these Terms or the Service shall be subject to the exclusive jurisdiction of the courts in India.
Before resorting to formal legal proceedings, we encourage you to contact us to resolve any dispute amicably.
If any provision of these Terms is found to be unenforceable, the remaining provisions shall continue in full force and effect.