Privacy Policy

We collect information you provide directly, information generated automatically when you use GetNear, and information from third-party services you connect to your account.

1.1 Information You Provide

1.2 Information Collected Automatically

• GPS location — captured at the moment a buyer submits an inquiry or a seller creates their profile. We do not continuously track your location in the background.
• FCM device token — a Firebase Cloud Messaging identifier used exclusively to route push notifications to your device. This is not a persistent device identifier for tracking purposes.
• Usage events — actions such as inquiry_created, seller_response_submitted, visit_marked, and deal_marked are logged to Firebase Analytics to help us improve the platform.
• Crash and diagnostic data — collected via Firebase Crashlytics to detect and fix application errors. This includes device model, Android version, and a stack trace of the error.

1.3 Information from Third Parties

If you sign in with Google, we receive your Google account's display name, email address, and profile photo URL from Google's OAuth 2.0 service. We do not receive or store your Google password.

We do not use your personal data for targeted advertising and we do not profile you for marketing purposes.

Users who opt into the blood donation feature self-declare that they are:

• At least 18 years of age
• In good health and fit to donate (self-assessed; not medically verified by GetNear)
• Donating voluntarily without monetary compensation

GetNear collects only your blood group, your willingness status, and whether you require transport assistance. We do not collect, store, or share any medical history, health records, or clinical data. Actual donation eligibility must be confirmed by a qualified medical professional at the time of donation.

Donor contact details are shared only with the requester who initiates contact via the platform, and only for the purpose of facilitating the voluntary donation. GetNear does not verify the accuracy of any self-declared health information.

Emergency requests (such as urgent blood requirements) are displayed to nearby users matching the blood group. Your location is used to determine proximity; precise coordinates are not shared with requesters — only an approximate distance.

We do not sell, rent, or trade your personal data. We share information only in the following circumstances:

4.1 Within the Platform

• Seller shop profiles (name, address, categories, phone number, verified status) are visible to authenticated buyers who are viewing a response to an active inquiry.
• Buyer inquiry details (product name, category, keywords, optional image) are visible to sellers who are matched to the inquiry.
• Blood donor contact details are shared only with the verified requester.

4.2 Service Providers (Sub-processors)

All service providers are bound by data processing agreements and are required to process data only as instructed by us.

4.3 Legal Requirements

We may disclose personal data if required to do so by law, court order, or to protect the rights, property, or safety of GetNear, our users, or the public.

4.4 What We Never Share

• Passwords or authentication tokens
• FCM device tokens (used only for notification routing)
• Internal Firebase UIDs
• Location history or movement patterns
• Any data with advertisers or data brokers

We implement the following technical and organisational measures to protect your data:

• All data in transit is encrypted using TLS 1.2 or higher; no plaintext HTTP communication is permitted.
• Firebase Firestore security rules enforce role-based access control at the database level.
• Passwords are never stored by GetNear; Firebase Authentication manages credential storage securely using industry-standard hashing.
• Authentication tokens are never stored in plaintext on device storage.
• Firebase Cloud Storage rules restrict uploads to authenticated users only, with a 5 MB file size limit and JPEG/PNG MIME type enforcement.
• Idle sessions exceeding 30 days are automatically revoked server-side.
• All admin actions are logged to a tamper-evident audit trail.

While we take all reasonable steps to protect your data, no system is 100% secure. If you suspect unauthorised access to your account, please contact us immediately.

You have the following rights regarding your personal data. To exercise any of these rights, contact us at the address in Section 11.

We will respond to verified requests within 30 days. We may need to verify your identity before processing requests.

GetNear is not directed at children under the age of 13. We do not knowingly collect personal data from anyone under 13. The blood donation feature is accessible only to users who self-declare they are 18 years of age or older.

If you believe a child under 13 has provided personal data through our application, please contact us immediately and we will delete the data.

GetNear integrates with the following third-party services. Their use of your data is governed by their own privacy policies, which we encourage you to review:

• Google Firebase — firebase.google.com/support/privacy
• Google Sign-In — policies.google.com/privacy
• Google Play Store — play.google.com/about/play-terms

GetNear does not control the data practices of these third-party services and is not responsible for their privacy practices beyond what is governed by our data processing agreements with them.

We may update this Privacy Policy from time to time. When we make material changes, we will:

• Update the "Last Updated" date at the top of this page
• Send a push notification to all registered users
• Require acknowledgement of updated terms on next app launch for material changes

Continued use of the GetNear application after the effective date of changes constitutes acceptance of the updated policy.

For any questions, concerns, or requests relating to this Privacy Policy or your personal data, please contact: